Support & FAQ
Need help with our digital ESL games? You are in the right place!
We want to ensure that every teacher and student has a seamless experience using our interactive materials. Below are solutions to the most common technical issues.
Frequently Asked Questions (FAQ)
🔊 The audio/sound is not playing in the games. What should I do?
Modern web browsers (like Chrome and Edge) block audio from playing automatically. To fix this, simply click or tap anywhere on the game screen once before starting the game. Also, ensure that your smartboard or computer volume is turned up!
⚙️ The game is freezing or not loading properly.
Our interactive HTML5 games run best on updated browsers. If a game is stuck, try refreshing the page. If the issue persists, clearing your browser's cache or trying an "Incognito/Private" window usually solves the problem.
🖥️ Are these games compatible with classroom Smartboards?
Absolutely! All of our modules, including the racing games, memory matches, and hidden picture activities, are fully responsive and touch-friendly. They are specifically optimized for primary and middle school interactive whiteboards.
Still need assistance? Contact Us!
If you have found a bug, have a suggestion for a new ESL game, or simply want to say hello, I would love to hear from you. Collaboration and feedback from fellow educators are always welcome.
* Please allow up to 48 hours for a response due to my teaching schedule.
